HighLevel incident

Course Page Latency and Loading Timeouts

Resolved after 1 hour 53 minutes, affecting Courses, on July 23, 2026.

resolved Jul 23, 2026, 03:55 PM UTC

The issue has been resolved, and course pages are now loading normally.We have verified that the affected services are operating as expected and will continue to monitor the platform to ensure stability.

Started
Jul 23, 2026, 02:02 PM UTC
Resolved
Jul 23, 2026, 03:55 PM UTC
Duration
1h 53m
Detected by Pingoru
Jul 23, 2026, 02:02 PM UTC

Affected components

Courses

Update timeline

  1. investigating Jul 23, 2026, 02:02 PM UTC

    We are currently investigating increased latency affecting course pages.Our engineering team is actively working to restore normal service. We will provide updates as more information becomes available.

  2. resolved Jul 23, 2026, 03:55 PM UTC

    The issue has been resolved, and course pages are now loading normally.We have verified that the affected services are operating as expected and will continue to monitor the platform to ensure stability.

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