HighLevel incident

AI Agents Not Responding to Prompts

Resolved after 1 hour 57 minutes, affecting AI Wrapper, on July 15, 2026.

resolved Jul 15, 2026, 07:10 PM UTC

The issue affecting AI agents not responding to prompts has been resolved. Services have been restored, and AI agents are responding to requests as expected. We will continue to monitor the system to ensure stability. Thank you for your patience during this incident.

Started
Jul 15, 2026, 05:13 PM UTC
Resolved
Jul 15, 2026, 07:10 PM UTC
Duration
1h 57m
Detected by Pingoru
Jul 15, 2026, 05:13 PM UTC

Affected components

AI Wrapper

Update timeline

  1. investigating Jul 15, 2026, 05:13 PM UTC

    We are currently investigating an issue where AI agents are not responding to prompts. Our team is actively working to identify the cause. We will provide further updates on this page as more information becomes available.

  2. resolved Jul 15, 2026, 07:10 PM UTC

    The issue affecting AI agents not responding to prompts has been resolved. Services have been restored, and AI agents are responding to requests as expected. We will continue to monitor the system to ensure stability. Thank you for your patience during this incident.

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