HighLevel incident

Order Forms Failing to Submit

Minor Resolved View vendor source →

HighLevel experienced a minor incident on June 3, 2026 affecting gohighlevel.com, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 02:02 AM UTC
Resolved
Jun 03, 2026, 02:02 AM UTC
Duration
Detected by Pingoru
Jun 03, 2026, 02:02 AM UTC

Affected components

gohighlevel.com

Update timeline

  1. investigating Jun 03, 2026, 02:02 AM UTC

    Summary - Some order forms were failing to submit due to a recent update. This affected forms where the phone number field had been disabled. Impact - Affected: Order forms and Funnel Pages with the phone number field disabled were unable to be submitted. Not affected: E-commerce checkout operated normally. Resolution - We identified the cause, rolled back the change, and refreshed our systems to restore all affected order forms. During this refresh, order forms and funnels were being updated across the platform, which caused a temporary delay in page load times.