Office 365 - Potential Downtime
Timeline · 1 update
- resolved Apr 23, 2026, 07:31 PM UTC
Office 365 appears to be available again - thanks for your patience
There were 11 Heriot-Watt University outages since March 24, 2026 totaling 4h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.
Office 365 appears to be available again - thanks for your patience
Our Helpdesk appears to be available again - thanks for your patience
Our WiFi and Connectivity appear to be available again - thanks for your patience
It looks like the issue with one or more of our research websites has been resolved.
Our Timetables and Room bookings appear to be available again - thanks for your patience
Akari GCM appears to be available again - thanks for your patience
Our Library services appear to be available again - thanks for your patience
Our websites appear to be available again - thanks for your patience
The supplier has now resolved the issue, and GCM is now available.
We believe this has now been resolved. If you experience any issues, please log them at [Student Systems Support](https://go.hw.ac.uk/StudentSystemsSupport)
Pingoru polls Heriot-Watt University's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
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