Is Heriot-Watt University down?

Last checked 6m ago
Current status
Heriot-Watt University is having a partial outage

2 active incidents: JISC Attendance System Unavailable Due to Planned Maintenan…, Eduroam Service Disruption on Staff-Managed Laptop

Official status page: https://www.hwstatus.info · Polled every 5 minutes · 25 components tracked

Heriot-Watt University is reporting a partial outage right now (last checked 6m ago). Some components are affected; others remain operational.

Real-time Heriot-Watt University status, recent outages, and incident history — pulled directly from Heriot-Watt University's official status page at https://www.hwstatus.info every 5 minutes. Pingoru tracks 25 Heriot-Watt University services and has captured 57 incidents in the last 90 days (97.67% uptime). Get email, Slack, Discord, or webhook alerts the moment Heriot-Watt University reports a new incident — free for 5 monitors, no credit card.

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Heriot-Watt University uptime 97.67% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 14h 14m
    Started Sep 25, 2026, 03:08 AM UTC
    Timeline · 1 update
    • investigating · Sep 25, 2026, 03:08 AM UTC

      Please be advised that some staff-managed laptops are experiencing intermittent connectivity issue to Eduroam. We are working closely with our partners to identify and resolve the issue. If you experience this problem on your staff-managed laptop, please visit Library Service Desk team for troubleshooting guidance, or contact [email protected]   We apologise for any inconvenience caused and thank you for your understanding.

    Latest: Please be advised that some staff-managed laptops are experiencing intermittent connectivity issue to Eduroam. We are working closely with our partners to identify and resolve the …

Recent outages & incidents

Past 90 days
  1. Resolved 1h 26m
    Started Sep 23, 2026, 01:50 PM UTC · Resolved Sep 23, 2026, 03:16 PM UTC
    Timeline · 1 update
    • resolved · Sep 23, 2026, 03:16 PM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  2. Resolved 33m
    Started Sep 23, 2026, 01:43 PM UTC · Resolved Sep 23, 2026, 02:17 PM UTC
    Timeline · 1 update
    • resolved · Sep 23, 2026, 02:17 PM UTC

      Our Library services appear to be available again - thanks for your patience

    Latest: Our Library services appear to be available again - thanks for your patience

  3. Resolved 1h 3m
    Started Sep 23, 2026, 01:38 PM UTC · Resolved Sep 23, 2026, 02:42 PM UTC
    Timeline · 2 updates
    • investigating · Sep 23, 2026, 01:38 PM UTC

      Our monitoring software has identified a potential issue with one or more of our websites - our team has been alerted.

    • resolved · Sep 23, 2026, 02:42 PM UTC

      Our websites appear to be available again - thanks for your patience

    Latest: Our websites appear to be available again - thanks for your patience

  4. Resolved 2h 8m
    Started Sep 23, 2026, 01:07 PM UTC · Resolved Sep 23, 2026, 03:16 PM UTC
    Timeline · 2 updates
    • investigating · Sep 23, 2026, 01:07 PM UTC

      Printing services across UK campuses are currently unavailable. We are aware of the issue and are investigating it as a priority.

    • resolved · Sep 23, 2026, 03:16 PM UTC

      This issue has now been resolved.

    Latest: This issue has now been resolved.

  5. Resolved 18h 38m
    Started Sep 23, 2026, 12:28 PM UTC · Resolved Sep 24, 2026, 07:06 AM UTC
    Timeline · 3 updates
    • investigating · Sep 23, 2026, 12:28 PM UTC

      IS are currently working to resolve an issue with our virtual server infrastructure which is impacting a number of services including the Banner student system, student home directories and access to online journals. Thank you for your patience whilst we work to resolve this. These services will likely be unavailable for the remainder of today.

    • investigating · Sep 23, 2026, 03:14 PM UTC

      The issue with our virtual infrastructure has been resolved and those services impacted will now be available or restarting. Thank you for your patience whilst we worked to resolve this issue.

    • resolved · Sep 24, 2026, 07:06 AM UTC

      All services are up and running as normal following the resolution on 23rd.

    Latest: All services are up and running as normal following the resolution on 23rd.

See the full Heriot-Watt University outage history

40 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Heriot-Watt University outage history →

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Outage history

Past 90 days · 45 incidents View full outage history →