Resolved after 18 hours 38 minutes, on September 23, 2026.
The issue with our virtual infrastructure has been resolved and those services impacted will now be available or restarting. Thank you for your patience whilst we worked to resolve this issue.
Update timeline
- investigating Sep 23, 2026, 12:28 PM UTC
IS are currently working to resolve an issue with our virtual server infrastructure which is impacting a number of services including the Banner student system, student home directories and access to online journals. Thank you for your patience whilst we work to resolve this. These services will likely be unavailable for the remainder of today.
- investigating Sep 23, 2026, 03:14 PM UTC
The issue with our virtual infrastructure has been resolved and those services impacted will now be available or restarting. Thank you for your patience whilst we worked to resolve this issue.
- resolved Sep 24, 2026, 07:06 AM UTC
All services are up and running as normal following the resolution on 23rd.
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