Resolved after 19 hours 13 minutes, on September 23, 2026.
The Applications and Data team have been made aware of an ongoing issue by colleagues in our Infrastructure team. From initial investigations, we expect minimal impact to Banner, and is likely to be limited to job submission processes (e.g. SHRROLL or similar). If you experience any issues with Student Systems, please report them to us via [https://go.hw.ac.uk/StudentSystemsSupport](https://go.hw.ac.uk/StudentSystemsSupport)
Update timeline
- investigating Sep 23, 2026, 11:51 AM UTC
The Applications and Data team have been made aware of an ongoing issue by colleagues in our Infrastructure team. From initial investigations, we expect minimal impact to Banner, and is likely to be limited to job submission processes (e.g. SHRROLL or similar). If you experience any issues with Student Systems, please report them to us via [https://go.hw.ac.uk/StudentSystemsSupport](https://go.hw.ac.uk/StudentSystemsSupport)
- resolved Sep 24, 2026, 07:05 AM UTC
We've now resolved the issue. Thanks for your patience.
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