GreatLab incident

3Shape API experiencing some issues (USA)

Resolved after 2 days 17 hours, affecting 3Shape, on June 19, 2026.

investigating Jun 19, 2026, 07:25 PM UTC

We are investigating why 3shape's servers are not responding to the requests and believe this can be for many reasons. We will keep this status updated whilst we are reviewing. This issue is isolated to 3shape's US servers we believe.

Started
Jun 19, 2026, 07:25 PM UTC
Resolved
Jun 22, 2026, 01:12 PM UTC
Duration
2d 17h
Detected by Pingoru
Jun 19, 2026, 07:25 PM UTC

Affected components

3Shape

Update timeline

  1. investigating Jun 19, 2026, 07:25 PM UTC

    We are investigating why 3shape's servers are not responding to the requests and believe this can be for many reasons. We will keep this status updated whilst we are reviewing. This issue is isolated to 3shape's US servers we believe.

  2. resolved Jun 22, 2026, 01:12 PM UTC

    3shape has restored the server issues.

Your product runs on more than GreatLab

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →