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Last checked 6m agoNo incidents right now.
GreatLab is operational right now. Last checked 6m ago; the most recent incident resolved 1d ago.
Real-time GreatLab status, recent outages, and incident history: pulled directly from GreatLab's official status page at status.greatlab.io every 5 minutes. Pingoru tracks 21 GreatLab services and has captured 4 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment GreatLab reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Platform
Timeline · 2 updates
- investigating · Oct 20, 2026, 09:00 AM UTC
Please be informed that DPD United Kingdom/DPD Local is currently experiencing issues with their API. Status here - https://status.shipengine.com/incidents/k7xq07qvqrzs
- resolved · Oct 20, 2026, 03:05 PM UTC
This incident is resolved.
Latest: This incident is resolved.
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Timeline · 2 updates
- investigating · Aug 04, 2026, 07:30 PM UTC
We recognise an issue with re-assignment of orders due to changes with the order and are working on a fix. We intend to have this updated this week.
- resolved · Aug 14, 2026, 01:20 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- IntegrationsFinances
Timeline · 4 updates
- investigating · Jul 31, 2026, 04:05 PM UTC
We have identified issue, fixed the issue but are waiting to do a system update on Monday 3rd August at 13:00 GMT.
- investigating · Jul 31, 2026, 04:05 PM UTC
We are continuing to investigate this issue.
- identified · Jul 31, 2026, 09:28 PM UTC
The issue has been identified and a fix is being implemented.
- resolved · Aug 03, 2026, 10:23 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Integrations
Timeline · 2 updates
- investigating · Jul 24, 2026, 09:58 AM UTC
As per our integration partner Royal Mail has some performance issues - https://status.shipengine.com/
- resolved · Jul 24, 2026, 01:20 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since October 2026 · Statuspage by Atlassian · 21 components checked every 5 minutesThe longest incident in the last year, UK - System Performance Issues on April 9, 2026, ran for 12 days.
Most affected components, last 12 months
- Integrations5
- Platform4
- Platform3
- 3Shape1
- Finances1
Latest incidents
- Shipengine - DPD United Kingdom/DPD Local issue
Please be informed that DPD United Kingdom/DPD Local is currently experiencing issues with their API. Status here -…
- Orders - Order re-assignment issue
We recognise an issue with re-assignment of orders due to changes with the order and are working on a fix. We intend to have this updated this week.
- Xero - Mass bulk exporting issue
We have identified issue, fixed the issue but are waiting to do a system update on Monday 3rd August at 13:00 GMT.
- Started Oct 20, 2026, 09:00 AM UTC · Resolved Oct 20, 2026, 03:05 PM UTC · 6h 4m
- Orders - Order re-assignment issue ResolvedStarted Aug 04, 2026, 07:30 PM UTC · Resolved Aug 14, 2026, 01:20 PM UTC · 9d 17h
- Xero - Mass bulk exporting issue ResolvedStarted Jul 31, 2026, 04:05 PM UTC · Resolved Aug 03, 2026, 10:23 PM UTC · 3d 6h
- Shipping - Royal Mail issues ResolvedStarted Jul 24, 2026, 09:58 AM UTC · Resolved Jul 24, 2026, 01:20 PM UTC · 3h 21m