GreatLab incident

Shipengine - DPD United Kingdom/DPD Local issue

Minor Resolved View vendor source →

GreatLab experienced a minor incident on October 20, 2026 affecting Platform, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 09:00 AM UTC
Resolved
Oct 20, 2026, 03:05 PM UTC
Duration
6h 4m
Detected by Pingoru
Oct 20, 2026, 09:00 AM UTC

Affected components

Platform

Update timeline

  1. investigating Oct 20, 2026, 09:00 AM UTC

    Please be informed that DPD United Kingdom/DPD Local is currently experiencing issues with their API. Status here - https://status.shipengine.com/incidents/k7xq07qvqrzs

  2. resolved Oct 20, 2026, 03:05 PM UTC

    This incident is resolved.