GreatLab incident

Orders - Order re-assignment issue

Notice Resolved View vendor source →

GreatLab experienced a notice incident on August 4, 2026, lasting 9d 17h. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 07:30 PM UTC
Resolved
Aug 14, 2026, 01:20 PM UTC
Duration
9d 17h
Detected by Pingoru
Aug 04, 2026, 07:30 PM UTC

Update timeline

  1. investigating Aug 04, 2026, 07:30 PM UTC

    We recognise an issue with re-assignment of orders due to changes with the order and are working on a fix. We intend to have this updated this week.

  2. resolved Aug 14, 2026, 01:20 PM UTC

    This incident has been resolved.