Resolved after 1 hour 19 minutes, affecting Web App, on July 27, 2026.
We have identified the issue affecting the Gong app. A subset of users across all environments attempting to sign in using Office 365 may experience sign-in failures or authentication timeouts. We are currently working on a fix. We will provide another update as soon as more information becomes available
Affected components
Update timeline
- investigating Jul 27, 2026, 08:46 AM UTC
We are currently investigating an issue affecting access to the Gong application. Impact: Users across all environments may experience sign-in failures or authentication timeouts. Status: Our engineering team is actively investigating the root cause. Next Update: We will provide another update as soon as possible.
- investigating Jul 27, 2026, 08:54 AM UTC
We are currently investigating an issue affecting access to the Gong application. Impact: Users across all environments attempting to sign in using Office 365 may experience sign-in failures or authentication timeouts. Status: Our engineering team is actively investigating the root cause. Next Update: We will provide another update as soon as possible.
- identified Jul 27, 2026, 09:18 AM UTC
We have identified the issue affecting the Gong app. A subset of users across all environments attempting to sign in using Office 365 may experience sign-in failures or authentication timeouts. We are currently working on a fix. We will provide another update as soon as more information becomes available
- resolved Jul 27, 2026, 10:05 AM UTC
This issue has been resolved.
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