Gong incident
We are currently experiencing connectivity issues (503 errors)
Gong experienced a minor incident on January 28, 2026 affecting Data Cloud, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 28, 2026, 12:30 AM UTC
Status: Investigating Customers may be experiencing issues accessing Gong. we are actively investigating and will update as we know more
- investigating Jan 28, 2026, 01:02 AM UTC
Status: Investigating Clients may still be experiencing issues accessing Gong. Please note that recording and data ingestion are not impacted. Our team continues to investigate the issue. Please check back for updates. Affected components Data Cloud (Partial outage)
- monitoring Jan 28, 2026, 01:36 AM UTC
Status: Monitoring A fix was implemented to restore Gong, and our team is monitoring. Affected components Data Cloud (Operational)
- resolved Jan 28, 2026, 01:39 AM UTC
Status: Resolved The issue has been resolved and Gong is operational. Affected components Data Cloud (Operational)