Resolved after 1 hour 49 minutes, affecting Data Cloud, on January 30, 2026.
The issue has been resolved. Front end was temporarily unavailable or experienced slower performance. There were no impact to data captured by the platform.
Affected components
Update timeline
- investigating Jan 30, 2026, 03:25 PM UTC
We are currently experiencing an outage. Our teams are working to isolate and address the issue. Please check back for updates.
- identified Jan 30, 2026, 04:19 PM UTC
The cause of the issue impacting the platform has been identified, and our teams are working to resolve it. Please check back for updates.
- monitoring Jan 30, 2026, 04:26 PM UTC
A fix was implemented to restore the platform. We are working to ensure service is fully restored for all customers. Please check back for updates.
- resolved Jan 30, 2026, 05:14 PM UTC
The issue has been resolved. Front end was temporarily unavailable or experienced slower performance. There were no impact to data captured by the platform.
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