Gong incident

We are currently experiencing performance degradation on the Platform

Resolved after 1 hour 30 minutes, affecting Engage and Data Cloud, on February 9, 2026.

monitoring Feb 09, 2026, 06:02 PM UTC

A fix was implemented to restore the Platform, and our team is monitoring the situation.

Started
Feb 09, 2026, 05:01 PM UTC
Resolved
Feb 09, 2026, 06:32 PM UTC
Duration
1h 30m
Detected by Pingoru
Feb 09, 2026, 05:01 PM UTC

Affected components

EngageData Cloud

Update timeline

  1. investigating Feb 09, 2026, 05:01 PM UTC

    We are aware that some customers are experiencing issues with Engage To-dos. Our team is investigating the issue.

  2. investigating Feb 09, 2026, 05:28 PM UTC

    We are aware that some customers are experiencing issues with the Platform.

  3. monitoring Feb 09, 2026, 06:02 PM UTC

    A fix was implemented to restore the Platform, and our team is monitoring the situation.

  4. resolved Feb 09, 2026, 06:32 PM UTC

    The issue has been resolved.

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