Gong incident
We are currently experiencing performance degradation on the Platform
Gong experienced a minor incident on February 9, 2026 affecting Engage and Data Cloud, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 09, 2026, 05:01 PM UTC
Status: Investigating We are aware that some customers are experiencing issues with Engage To-dos. Our team is investigating the issue. Affected components Engage (Degraded performance)
- investigating Feb 09, 2026, 05:28 PM UTC
Status: Investigating We are aware that some customers are experiencing issues with the Platform. Affected components Engage (Degraded performance) Data Cloud (Degraded performance)
- monitoring Feb 09, 2026, 06:02 PM UTC
Status: Monitoring A fix was implemented to restore the Platform, and our team is monitoring the situation. Affected components Data Cloud (Operational) Engage (Operational)
- resolved Feb 09, 2026, 06:32 PM UTC
Status: Resolved The issue has been resolved. Affected components Engage (Operational) Data Cloud (Operational)