Gong incident

EU users previously unable to log in to Gong

Minor Resolved View vendor source →
Started
Feb 17, 2026, 12:30 PM UTC
Resolved
Feb 17, 2026, 12:30 PM UTC
Duration
Detected by Pingoru
Feb 17, 2026, 12:30 PM UTC

Affected components

ForecastMobile AppEngageWeb AppData Cloud

Update timeline

  1. investigating Feb 17, 2026, 11:07 AM UTC

    Status: Investigating We are currently experiencing an outage affecting login services for our customers in the EU. Our teams are working quickly to isolate and address the issue. Please check back for updates. Affected components Engage (Full outage) Data Cloud (Full outage) Mobile App (Full outage) Web App (Full outage) Forecast (Full outage)

  2. investigating Feb 17, 2026, 11:48 AM UTC

    Status: Investigating We are continuing to investigate the root cause of the issue. We will provide further information as soon as it is available. Affected components Mobile App (Full outage) Web App (Full outage) Forecast (Full outage) Engage (Full outage) Data Cloud (Full outage)

  3. resolved Feb 17, 2026, 12:30 PM UTC

    Status: Resolved The issue has been resolved. Affected components Web App (Operational) Forecast (Operational) Engage (Operational) Data Cloud (Operational) Mobile App (Operational)

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