Gong experienced a minor incident on February 17, 2026 affecting Forecast and Mobile App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2026, 11:07 AM UTC
Status: Investigating We are currently experiencing an outage affecting login services for our customers in the EU. Our teams are working quickly to isolate and address the issue. Please check back for updates. Affected components Engage (Full outage) Data Cloud (Full outage) Mobile App (Full outage) Web App (Full outage) Forecast (Full outage)
- investigating Feb 17, 2026, 11:48 AM UTC
Status: Investigating We are continuing to investigate the root cause of the issue. We will provide further information as soon as it is available. Affected components Mobile App (Full outage) Web App (Full outage) Forecast (Full outage) Engage (Full outage) Data Cloud (Full outage)
- resolved Feb 17, 2026, 12:30 PM UTC
Status: Resolved The issue has been resolved. Affected components Web App (Operational) Forecast (Operational) Engage (Operational) Data Cloud (Operational) Mobile App (Operational)