Gong experienced a minor incident on February 17, 2026 affecting Data Cloud, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2026, 03:35 PM UTC
Status: Investigating We are currently investigating reports of slowness and degraded performance across the website. Users may experience longer load times than usual. Our engineering team is actively looking into the root cause, and we will provide an update as soon as we have more information. Thank you for your patience. Affected components Data Cloud (Degraded performance)
- monitoring Feb 17, 2026, 05:26 PM UTC
Status: Monitoring We have identified the root cause and have implemented a fix. We are currently monitoring performance and system metrics to ensure load times return to normal stability. Affected components Data Cloud (Operational)
- resolved Feb 17, 2026, 05:56 PM UTC
Status: Resolved We have confirmed that the fix was successful and website performance has returned to normal. Affected components Data Cloud (Operational)