Gong incident

Call Recording and Processing Issue (Limited Scope)

Resolved after 8 minutes, affecting Forecast and Mobile App and 1 more, on March 2, 2026.

investigating Mar 02, 2026, 02:33 PM UTC

We identified an issue where impact was restricted to a subset of calls. The issue specifically affected call recording and processing for these calls.

Started
Mar 02, 2026, 02:33 PM UTC
Resolved
Mar 02, 2026, 02:41 PM UTC
Duration
8m
Detected by Pingoru
Mar 02, 2026, 02:33 PM UTC

Affected components

ForecastMobile AppEngageWeb AppData Cloud

Update timeline

  1. investigating Mar 02, 2026, 02:33 PM UTC

    We identified an issue where impact was restricted to a subset of calls. The issue specifically affected call recording and processing for these calls.

  2. resolved Mar 02, 2026, 02:41 PM UTC

    The issue has been resolved

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