Gong experienced a minor incident on April 12, 2026 affecting Forecast and Mobile App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 12, 2026, 02:36 PM UTC
Status: Investigating We are aware of an issue affecting access to the Gong platform. Our team is actively investigating and will provide further updates as more information becomes available. Affected components Web App (Full outage) Forecast (Full outage) Engage (Full outage) Data Cloud (Full outage) Mobile App (Full outage)
- monitoring Apr 12, 2026, 03:20 PM UTC
Status: Monitoring We have implemented a fix and are currently monitoring the results. Access to the Gong platform has been restored for all users. We will continue to track the stability of the system. Affected components Web App (Operational) Forecast (Operational) Engage (Operational) Data Cloud (Operational) Mobile App (Operational)
- resolved Apr 12, 2026, 04:03 PM UTC
Status: Resolved The incident has been resolved Affected components Web App (Operational) Forecast (Operational) Engage (Operational) Data Cloud (Operational) Mobile App (Operational)