Gong incident

Issues Accessing the Gong Platform

Resolved after 1 hour 19 minutes, affecting Forecast and Mobile App and 1 more, on April 12, 2026.

monitoring Apr 12, 2026, 03:20 PM UTC

We have implemented a fix and are currently monitoring the results. Access to the Gong platform has been restored for all users. We will continue to track the stability of the system.

Started
Apr 12, 2026, 01:53 PM UTC
Resolved
Apr 12, 2026, 03:12 PM UTC
Duration
1h 19m
Detected by Pingoru
Apr 12, 2026, 01:53 PM UTC

Affected components

ForecastMobile AppEngageWeb AppData Cloud

Update timeline

  1. investigating Apr 12, 2026, 02:36 PM UTC

    We are aware of an issue affecting access to the Gong platform. Our team is actively investigating and will provide further updates as more information becomes available.

  2. monitoring Apr 12, 2026, 03:20 PM UTC

    We have implemented a fix and are currently monitoring the results. Access to the Gong platform has been restored for all users. We will continue to track the stability of the system.

  3. resolved Apr 12, 2026, 04:03 PM UTC

    The incident has been resolved

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