Gong incident
We are currently experiencing performance degradation on google services
Gong experienced a minor incident on June 15, 2026 affecting Mobile App and Data Capture and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2026, 05:02 PM UTC
Status: Investigating Investigating: Our Google app has lost access, preventing sending and ingesting of email and calendar events. Customers are experiencing errors when trying to send emails, connect Google, and perform related actions. We are investigating the root cause Affected components Data Capture (Degraded performance) Web App (Degraded performance) Mobile App (Degraded performance)
- resolved Jun 15, 2026, 06:40 PM UTC
Status: Resolved Problem: Our Google app lost access, preventing all read and write operations for email and calendar integrations. Impact: Customers were unable to send emails, connect their Google accounts, or sync calendar events due to a complete loss of Google integration access. Steps to resolve: We are monitoring and have observed emails being ingested again and google access is restored Affected components Mobile App (Operational) Data Capture (Operational) Web App (Operational)