Gong incident

Webex Calls May Not Be Recorded

Gong is currently experiencing a major incident affecting Data Capture, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 02:35 PM UTC
Resolved
Ongoing
Duration
● 2h 55m
Detected by Pingoru
Jun 03, 2026, 02:35 PM UTC

Affected components

Data Capture

Update timeline

  1. monitoring Jun 03, 2026, 02:35 PM UTC

    Status: Monitoring We are actively tracking a widespread outage with Webex. As a result, some users may experience difficulties joining or hosting their own meetings. Additionally, this outage is impacting our call recording system, causing a limited number of customer calls to fail to record. We are closely monitoring Webex’s response to this system outage and will provide updates as they become available. Affected components Data Capture (Degraded performance)