Gong experienced a minor incident on June 3, 2026 affecting Data Capture, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Data Capture
Update timeline
- monitoring Jun 03, 2026, 02:35 PM UTC
Status: Monitoring We are actively tracking a widespread outage with Webex. As a result, some users may experience difficulties joining or hosting their own meetings. Additionally, this outage is impacting our call recording system, causing a limited number of customer calls to fail to record. We are closely monitoring Webex’s response to this system outage and will provide updates as they become available. Affected components Data Capture (Degraded performance)
- resolved Jun 03, 2026, 05:44 PM UTC
Status: Resolved The issue has been resolved. Affected components Data Capture (Operational)