Gong incident

Mobile app - Limited functionality

Resolved after 2 hours 2 minutes, affecting Mobile App, on May 12, 2026.

monitoring May 12, 2026, 10:48 AM UTC

We have implemented a fix to resolve the issues affecting the meeting recorder functionality within the mobile app. We are currently monitoring system performance to ensure full stability is maintained across all accounts.

Started
May 12, 2026, 09:16 AM UTC
Resolved
May 12, 2026, 11:19 AM UTC
Duration
2h 2m
Detected by Pingoru
May 12, 2026, 09:16 AM UTC

Affected components

Mobile App

Update timeline

  1. investigating May 12, 2026, 09:16 AM UTC

    We are currently investigating an issue affecting the Mobile app. Users may experience issues accessing meeting recorder functionality. We will provide another update as soon as more information is available.

  2. monitoring May 12, 2026, 10:48 AM UTC

    We have implemented a fix to resolve the issues affecting the meeting recorder functionality within the mobile app. We are currently monitoring system performance to ensure full stability is maintained across all accounts.

  3. resolved May 12, 2026, 11:19 AM UTC

    The incident has been resolved

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