Gong experienced a minor incident on May 12, 2026 affecting Mobile App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 09:16 AM UTC
Status: Investigating We are currently investigating an issue affecting the Mobile app. Users may experience issues accessing meeting recorder functionality. We will provide another update as soon as more information is available. Affected components Mobile App (Degraded performance)
- monitoring May 12, 2026, 10:48 AM UTC
Status: Monitoring We have implemented a fix to resolve the issues affecting the meeting recorder functionality within the mobile app. We are currently monitoring system performance to ensure full stability is maintained across all accounts. Affected components Mobile App (Degraded performance)
- resolved May 12, 2026, 11:19 AM UTC
Status: Resolved The incident has been resolved Affected components Mobile App (Operational)