Go Guardian experienced a major incident on August 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 07, 2025, 03:09 PM UTC
We have resolved an issue with GoGuardian App-based deployments for GoGuardian Admin, GoGuardian Teacher, and GoGuardian Beacon, in which users may have experienced trouble with monitoring student devices and data between approximately 4:30pm ET and 6pm ET. If you are still experiencing trouble, please reach out to our support team using the form available here: https://support.goguardian.com/s/contactsupport. Thank you for your patience, and we apologize for any inconvenience caused by this downtime.