Is Go Guardian down?

Last checked 7m ago
Current status
Go Guardian is up

No incidents right now.

Official status page: https://status.goguardian.com · Polled every 5 minutes · 24 components tracked

Go Guardian is operational right now. Last checked 7m ago; the most recent incident resolved 1d ago.

Real-time Go Guardian status, recent outages, and incident history — pulled directly from Go Guardian's official status page at https://status.goguardian.com every 5 minutes. Pingoru tracks 24 Go Guardian services and has captured 7 incidents in the last 90 days (99.54% uptime). Get email, Slack, Discord, or webhook alerts the moment Go Guardian reports a new incident — free for 5 monitors, no credit card.

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Go Guardian uptime 99.54% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d 8h
    Started Sep 10, 2026, 06:54 PM UTC · Resolved Sep 12, 2026, 02:55 AM UTC
    DNS Filtering
    Timeline · 3 updates
    • investigating · Sep 10, 2026, 06:54 PM UTC

      As of approximately 11:29 AM PDT, we have seen an increase in reports of delayed and/or failed resolution times within GoGuardian Admin DNS Filtering. Our team is currently working to resolve this issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience.

    • monitoring · Sep 11, 2026, 03:50 AM UTC

      Functionality has been restored for affected users as of approximately 2:00 PM PDT. After the September 8 incident, we increased compute on the existing DNS servers. Today's issue showed we also needed much more network capacity to handle peak query volume. We added capacity to restore service. We have since moved the DNS edge onto larger, network-optimized infrastructure. We are actively monitoring GoGuardian Admin DNS Filtering. We sincerely apologize for the disruption.

    • resolved · Sep 12, 2026, 02:55 AM UTC

      After the resolution released yesterday, we have monitored our DNS traffic, our systematic monitoring tools and our Customer Support channels to identify any issues and we are confident that the resolution has been released. However, a handful of districts have reached out with lingering issues due to old requests remaining in the DNS cache. If you experience any issues like this, we wanted to provide the troubleshooting steps. Please see the steps below. To force your device to fetch updated network routes immediately, we recommend performing the quick DNS reset steps below. 1) Restart your web browser or test the site in an Incognito / Private window. 2) Flush your local DNS cache: a)Windows: Open Command Prompt, type 'ipconfig /flushdns', and press Enter. b) Mac: Open Terminal, type 'sudo dscacheutil -flushcache', and press Enter. c) If using Chrome: Paste 'chrome://net-internals/#dns' into your address bar and click 'Clear host cache'. Alternatively, if you are seeing this issue across multiple endpoints on the same network, your local recursive resolvers, firewalls, or edge gateways may be caching the stale record. To fix: 1) Please flush your local DNS server caches (e.g., Clear-DnsServerCache in PowerShell or rndc flush for BIND) 2) Restart any network hardware acting as a DNS proxy, or 3) Temporarily forward upstream queries to public resolvers (1.1.1.1 or 8.8.8.8) to bypass lingering ISP-level cache. We greatly apologize for the significant inconvenience and greatly appreciate the patience of those impacted. Feel free to reach out to Customer Support with any additional issues at https://docs.goguardian.com/welcome.

    Latest: After the resolution released yesterday, we have monitored our DNS traffic, our systematic monitoring tools and our Customer Support channels to identify any issues and we are conf…

  2. Resolved 1d 2h
    Started Sep 08, 2026, 07:40 PM UTC · Resolved Sep 09, 2026, 10:20 PM UTC
    DNS Filtering
    Timeline · 4 updates
    • investigating · Sep 08, 2026, 07:40 PM UTC

      As of approximately 12:00 PM PDT, we have seen an increase in reports of delayed and/or failed resolution time within GoGuardian Admin DNS Filtering. Our team is currently working to resolve this issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience.

    • investigating · Sep 08, 2026, 07:40 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Sep 08, 2026, 10:02 PM UTC

      Functionality has been restored for affected users. We are actively monitoring the GoGuardian Admin DNS Filtering service and continuing to investigate the root cause of the issue.

    • resolved · Sep 09, 2026, 10:20 PM UTC

      This incident has been resolved. Impact: Between approximately 12:00 PM and 2:10 PM PDT on September 8, a subset of GoGuardian Admin DNS Filtering users experienced delayed or failed DNS resolution. Current status: Service returned to normal at approximately 2:10 PM PDT on September 8, and we have observed stability since that time. What we've done: To help prevent this from happening again, our engineering teams have updated the DNS Filtering service infrastructure to better handle unexpected increases in request activity. What's next: Our team is continuing to make improvements to the performance of the DNS Filtering system, and we are keeping a close watch on the service in the meantime. We sincerely apologize for the disruption this caused.

    Latest: This incident has been resolved. Impact: Between approximately 12:00 PM and 2:10 PM PDT on September 8, a subset of GoGuardian Admin DNS Filtering users experienced delayed or fail…

  3. Resolved 1d 1h
    Started Sep 03, 2026, 03:43 PM UTC · Resolved Sep 04, 2026, 05:02 PM UTC
    GoGuardian Teacher
    Timeline · 4 updates
    • investigating · Sep 03, 2026, 03:43 PM UTC

      We are currently investigating this issue.

    • investigating · Sep 03, 2026, 04:41 PM UTC

      Some students are appearing as "Student Offline" or "Device Unavailable" in Live Sessions due to a backend service outage, starting at approximately 7:40 am PST. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

    • monitoring · Sep 03, 2026, 07:56 PM UTC

      Functionality has been restored for affected users. We are continuing to investigate the issue and implement fixes to improve performance. We will closely monitor the feature through tomorrow to ensure continued stability.

    • resolved · Sep 04, 2026, 05:02 PM UTC

      The service disruption has been fully resolved. System performance has returned to normal, and all services should now be functioning as expected. Thank you for your patience, and we apologize for any inconvenience caused.

    Latest: The service disruption has been fully resolved. System performance has returned to normal, and all services should now be functioning as expected. Thank you for your patience, and …

  4. Resolved 1h 59m
    Started Sep 02, 2026, 07:10 PM UTC · Resolved Sep 02, 2026, 09:10 PM UTC
    GoGuardian Teacher
    Timeline · 4 updates
    • investigating · Sep 02, 2026, 07:10 PM UTC

      We are currently investigating this issue.

    • investigating · Sep 02, 2026, 07:11 PM UTC

      We are continuing to investigate this issue.

    • investigating · Sep 02, 2026, 08:38 PM UTC

      We are continuing to investigate this issue.

    • resolved · Sep 02, 2026, 09:10 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 12m
    Started Jul 31, 2026, 04:10 PM UTC · Resolved Jul 31, 2026, 04:22 PM UTC
    GoGuardian Admin
    Timeline · 2 updates
    • investigating · Jul 31, 2026, 04:10 PM UTC

      We are currently investigating a potential bug within GoGuardian Theft Recovery. We are receiving intermittent reports of the authentication page creating a loop making it temporarily inaccessible. We will provide updates as we learn more from our investigation.

    • resolved · Jul 31, 2026, 04:22 PM UTC

      The issue with GoGuardian Theft Recovery has been fully resolved.

    Latest: The issue with GoGuardian Theft Recovery has been fully resolved.

See the full Go Guardian outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Go Guardian outage history →

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Outage history

Past 90 days · 6 incidents View full outage history →