Go Guardian incident

GGT Classroom degraded experience

Resolved after 29 minutes, affecting Teacher: Dashboard, on March 3, 2026.

resolved Mar 03, 2026, 10:03 PM UTC

We have resolved the issue that resulted in increased reports of degraded performance when starting classroom sessions in GoGuardian Teacher. Your sessions should now work as expected. Thank you for your patience and we apologize for any inconvenience caused by this issue.

Started
Mar 03, 2026, 09:34 PM UTC
Resolved
Mar 03, 2026, 10:03 PM UTC
Duration
29m
Detected by Pingoru
Mar 03, 2026, 09:34 PM UTC

Affected components

Teacher: Dashboard

Update timeline

  1. investigating Mar 03, 2026, 09:34 PM UTC

    It looks like some users are experiencing trouble starting classroom sessions within GoGuardian Teacher, starting at approximately 1PM Pacific Time. We are currently investigating the issue and working towards a fix. We will keep you updated with additional details. We sincerely apologize for any inconvenience.

  2. resolved Mar 03, 2026, 10:03 PM UTC

    We have resolved the issue that resulted in increased reports of degraded performance when starting classroom sessions in GoGuardian Teacher. Your sessions should now work as expected. Thank you for your patience and we apologize for any inconvenience caused by this issue.

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