Go Guardian incident
GoGuardian Admin Policy Categories Degraded Performance
Resolved after 1 hour 21 minutes, on November 4, 2024.
We have confirmed the fix implemented to restore functionality to GoGuardian Admin category toggles has been successful. The issue occurred between at approximately 12:30 PM and 1:00 PM Pacific time. We apologize for any trouble caused by this issue.
Update timeline
- investigating Nov 04, 2024, 08:54 PM UTC
Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 12:30 PM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience
- investigating Nov 04, 2024, 08:54 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 04, 2024, 09:09 PM UTC
A fix has been implemented to restore the ability to toggle categories within policies in GoGuardian Admin. The issue occurred between approximately 12:30PM and 1:00PM Pacific time. We are currently monitoring the situation as the fix does appear to have successfully restored functionality. We apologize for any trouble caused by this issue.
- resolved Nov 04, 2024, 10:15 PM UTC
We have confirmed the fix implemented to restore functionality to GoGuardian Admin category toggles has been successful. The issue occurred between at approximately 12:30 PM and 1:00 PM Pacific time. We apologize for any trouble caused by this issue.
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