Go Guardian experienced a major incident on March 25, 2026 affecting Teacher: Classroom Connections, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 25, 2026, 03:55 PM UTC
It looks like users are experiencing trouble with locking/unlocking devices and opening/closing tabs within GoGuardian Teacher, starting at approximately 8:30 AM Pacific Time. We are currently investigating the issue and working towards a fix. We will keep you updated with additional details. We sincerely apologize for any inconvenience.
- monitoring Mar 25, 2026, 04:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2026, 04:36 PM UTC
We have resolved the issue that resulted in trouble with locking/unlocking devices and opening/closing tabs within GoGuardian Teacher. These commands should now work as expected. Thank you for your patience and we apologize for any inconvenience caused by this issue.