Resolved after 1 hour 15 minutes, on April 30, 2026.
We’ve continued monitoring following the earlier Events API issue, and all systems are operating as expected.
Update timeline
- monitoring Apr 30, 2026, 01:58 PM UTC
We identified an issue affecting a small number of merchants, where queries to the Events API returned no events for payments, payment_actions, or customers created after 29 April. This also impacted the dashboard view for these resources. The issue has now been resolved, and we are continuing to monitor the situation.
- resolved Apr 30, 2026, 03:13 PM UTC
We’ve continued monitoring following the earlier Events API issue, and all systems are operating as expected.
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