Go Cardless incident

Intermittent issue with Events API call

Resolved after 1 hour 15 minutes, on April 30, 2026.

resolved Apr 30, 2026, 03:13 PM UTC

We’ve continued monitoring following the earlier Events API issue, and all systems are operating as expected.

Started
Apr 30, 2026, 01:58 PM UTC
Resolved
Apr 30, 2026, 03:13 PM UTC
Duration
1h 15m
Detected by Pingoru
Apr 30, 2026, 01:58 PM UTC

Update timeline

  1. monitoring Apr 30, 2026, 01:58 PM UTC

    We identified an issue affecting a small number of merchants, where queries to the Events API returned no events for payments, payment_actions, or customers created after 29 April. This also impacted the dashboard view for these resources. The issue has now been resolved, and we are continuing to monitor the situation.

  2. resolved Apr 30, 2026, 03:13 PM UTC

    We’ve continued monitoring following the earlier Events API issue, and all systems are operating as expected.

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