Go Cardless incident

Intermittent issue with Events API call

Minor Resolved View vendor source →

Go Cardless experienced a minor incident on April 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 03:13 PM UTC
Resolved
Apr 30, 2026, 03:13 PM UTC
Duration
Detected by Pingoru
Apr 30, 2026, 03:13 PM UTC

Update timeline

  1. monitoring Apr 30, 2026, 01:58 PM UTC

    Status: Monitoring We identified an issue affecting a small number of merchants, where queries to the Events API returned no events for payments, payment_actions, or customers created after 29 April. This also impacted the dashboard view for these resources. The issue has now been resolved, and we are continuing to monitor the situation.

  2. resolved Apr 30, 2026, 03:13 PM UTC

    Status: Resolved We’ve continued monitoring following the earlier Events API issue, and all systems are operating as expected.