Is Go Cardless down?

Last checked 4m ago
Current status
Go Cardless is having a partial outage

Active incident: AUDDIS-I errors affecting transferred mandates

Official status page: https://www.gocardless-status.com · Polled every 5 minutes · 17 components tracked

Go Cardless is reporting a partial outage right now (last checked 4m ago). Some components are affected; others remain operational.

Real-time Go Cardless status, recent outages, and incident history — pulled directly from Go Cardless's official status page at https://www.gocardless-status.com every 5 minutes. Pingoru tracks 17 Go Cardless services and has captured 9 incidents in the last 90 days (99.15% uptime). Get email, Slack, Discord, or webhook alerts the moment Go Cardless reports a new incident — free for 5 monitors, no credit card.

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Go Cardless uptime 99.15% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 6d 21h
    Started Sep 08, 2026, 10:58 AM UTC
    Timeline · 2 updates
    • investigating · Sep 04, 2026, 04:22 PM UTC

      Status: Investigating We are receiving reports that some mandates transferred from one bank to another are being cancelled with an AUDDIS-I error. The issue appears to be affecting multiple banks, with the majority of reported cases currently involving Nationwide Bank, as well as HSBC, NatWest, Barclays, and others. Our team is actively working with our banking partners to investigate the issue and identify the root cause. We are continuing to monitor the situation closely and will provide another update as soon as we have more information.

    • monitoring · Sep 08, 2026, 10:58 AM UTC

      Status: Monitoring Following our investigation with our banking partner, we identified the root cause of the issue. The payer’s bank has since implemented a fix, and the issue is now resolved. However, further investigation has revealed that the information previously shared via email with the affected merchants is no longer accurate. We will therefore contact all affected merchants again to clarify the situation, provide the correct information, and explain the next steps. We apologise for any inconvenience caused and appreciate your continued patience and understanding.

    Latest: Status: Monitoring Following our investigation with our banking partner, we identified the root cause of the issue. The payer’s bank has since implemented a fix, and the issue is n…

Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 10, 2026, 03:22 PM UTC · Resolved Sep 10, 2026, 03:22 PM UTC
    SubmissionsPayouts
    Timeline · 5 updates
    • investigating · Sep 02, 2026, 07:33 PM UTC

      Status: Investigating We’ve identified an issue affecting some USD payments scheduled to be collected on 31 August 2026. Our team is working with our banking partner to resolve this. We will provide a further update shortly. Affected components Submissions (Degraded performance)

    • investigating · Sep 02, 2026, 09:13 PM UTC

      Status: Investigating We’ve identified that some USD payments scheduled to be collected on 31 August 2026 were not processed. We’re working with our banking partner to identify the affected payments and reprocess them. We will provide another update as soon as there’s more information. Affected components Submissions (Degraded performance)

    • investigating · Sep 03, 2026, 11:34 AM UTC

      Status: Investigating Due to the ongoing issue affecting USD payments, merchants will experience a delay in receiving payouts today. We’re working to resolve this as quickly as possible and will share a further update once we have more to report. Affected components Submissions (Degraded performance) Payouts (Degraded performance)

    • investigating · Sep 03, 2026, 04:49 PM UTC

      Status: Investigating Our team has now managed to identify and send out all USD payouts unaffected by this issue. For merchants affected by this issue, we will reach out directly to clarify the situation and next steps. Affected components Submissions (Operational) Payouts (Operational)

    • resolved · Sep 10, 2026, 03:22 PM UTC

      Status: Resolved We’ve now confirmed that the issue has been fully resolved. All affected merchants have been contacted directly to explain the situation. We apologise for the issue and thank you for your patience and understanding. Affected components Submissions (Operational) Payouts (Operational)

    Latest: Status: Resolved We’ve now confirmed that the issue has been fully resolved. All affected merchants have been contacted directly to explain the situation. We apologise for the issu…

  2. Resolved
    Started Aug 24, 2026, 06:23 PM UTC · Resolved Aug 24, 2026, 06:23 PM UTC
    Payouts
    Timeline · 5 updates
    • investigating · Aug 24, 2026, 02:21 PM UTC

      Status: Investigating Some customers may be experiencing delays receiving GBP payouts. We are investigating the issue with our banking partner and will provide an update as soon as more information is available. We apologise for any inconvenience caused.

    • investigating · Aug 24, 2026, 03:53 PM UTC

      Status: Investigating Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed. We apologise for the inconvenience and appreciate your patience.

    • investigating · Aug 24, 2026, 04:01 PM UTC

      Status: Investigating Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed. We apologise for the inconvenience and appreciate your patience. Affected components Payouts (Partial outage)

    • investigating · Aug 24, 2026, 05:19 PM UTC

      Status: Investigating Affected GBP payouts are beginning to be processed. We are continuing to work closely with our banking partner to ensure all delayed payouts are completed as quickly as possible. We will provide further updates once we see all payouts have been confirmed. We appreciate your patience with this. Affected components Payouts (Partial outage)

    • resolved · Aug 24, 2026, 06:23 PM UTC

      Status: Resolved All affected GBP payouts have now been processed. We apologise for the disruption and thank you for your patience. Affected components Payouts (Operational)

    Latest: Status: Resolved All affected GBP payouts have now been processed. We apologise for the disruption and thank you for your patience. Affected components Payouts (Operational)

  3. Resolved
    Started Jul 22, 2026, 01:58 PM UTC · Resolved Jul 22, 2026, 01:58 PM UTC
    Timeline · 2 updates
    • investigating · Jul 22, 2026, 12:58 PM UTC

      Status: Investigating We've identified an issue where the homepage of GoCardless for Xero shows an error. The issue is only affecting the display of the homepage. As a workaround, you can access GoCardless for Xero at this url: xero.gocardless.com/merchant/invoices "xero.gocardless.com/merchant/invoices": http://xero.gocardless.com/merchant/invoices Our engineering team is actively working to resolve the issue. Affected components GoCardless for Xero (GC4X) (Degraded performance)

    • resolved · Jul 22, 2026, 01:58 PM UTC

      Status: Resolved The issue has been resolved. We apologise for any inconvenience caused. Affected components GoCardless for Xero (GC4X) (Operational)

    Latest: Status: Resolved The issue has been resolved. We apologise for any inconvenience caused. Affected components GoCardless for Xero (GC4X) (Operational)

  4. Resolved
    Started Jun 26, 2026, 10:28 AM UTC · Resolved Jun 26, 2026, 10:28 AM UTC
    Timeline · 4 updates
    • identified · Jun 04, 2026, 05:32 PM UTC

      Status: Identified We would like to inform you that we are currently experiencing email delivery failures affecting Microsoft mailboxes, including Outlook, Hotmail, Live, and MSN (and their regional extensions). We are in contact with Microsoft regarding this issue, however they have not yet provided an estimated resolution time. We will continue to monitor the situation and share updates as soon as they become available.

    • monitoring · Jun 15, 2026, 10:51 AM UTC

      Status: Monitoring Email deliverability to Microsoft mailboxes (Outlook, Hotmail, Live, MSN, etc.) has been restored. We are actively monitoring the service to ensure continued stability

    • monitoring · Jun 24, 2026, 03:42 PM UTC

      Status: Monitoring We have begun resending the emails that failed to deliver during the recent service disruption. To help you easily identify these messages, (Delayed Delivery) has been added to the beginning of the subject line.

    • resolved · Jun 26, 2026, 10:28 AM UTC

      Status: Resolved The resending of emails affected by the recent service disruption has now completed. We apologise for any inconvenience caused.

    Latest: Status: Resolved The resending of emails affected by the recent service disruption has now completed. We apologise for any inconvenience caused.

See the full Go Cardless outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 5 incidents View full outage history →