Go Cardless experienced a minor incident on October 20, 2026, lasting 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 20, 2026, 02:49 PM UTC
Status: Monitoring We received reports of users being unable to access their GoCardless dashboard via SSO. We can confirm that the issue has now been resolved. We will continue to monitor the situation to ensure stability. We apologise for any inconvenience caused and thank you for your patience.
- resolved Oct 20, 2026, 03:44 PM UTC
Status: Resolved Following a period of monitoring, we can confirm that the issue has been fully resolved and SSO access to the GoCardless dashboard is working as expected. Thank you for your patience, and we apologise for any inconvenience caused.