Go Cardless incident

API for Payout items not returning the expected response

Minor Resolved View vendor source →

Go Cardless experienced a minor incident on March 27, 2026 affecting Live, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 02:01 PM UTC
Resolved
Mar 27, 2026, 02:01 PM UTC
Duration
—
Detected by Pingoru
Mar 27, 2026, 02:01 PM UTC

Affected components

Live

Update timeline

  1. identified Mar 27, 2026, 01:08 PM UTC

    Status: Identified We'd like to inform you that GoCardless API for Payout items is not returning the expected result. Other API functionality is not affected. Our engineers are reverting the change that caused the issue and will update you as soon as it's completed. Affected components Live (Degraded performance)

  2. resolved Mar 27, 2026, 02:01 PM UTC

    Status: Resolved The revert was successful, Payout items are now correctly reflected in our API. We apologise for any inconvenience caused. Affected components Live (Operational)