Go Cardless incident

Payment Export Function Issues

Minor Resolved View vendor source →
Started
Mar 30, 2026, 10:15 AM UTC
Resolved
Mar 30, 2026, 10:15 AM UTC
Duration
Detected by Pingoru
Mar 30, 2026, 10:15 AM UTC

Affected components

SandboxLive

Update timeline

  1. investigating Mar 30, 2026, 07:53 AM UTC

    Status: Investigating We are currently experiencing an issue affecting the export functionality on the Payments page. Our team is actively investigating the root cause of this issue and working on a resolution. We will provide an update as soon as more information becomes available or the issue is resolved. Affected components Live (Degraded performance) Sandbox (Degraded performance)

  2. resolved Mar 30, 2026, 10:15 AM UTC

    Status: Resolved The issue affecting the export functionality on the Payments page has now been resolved. Our team has identified and fixed the root cause of the problem. Exports are working as expected, both with and without filters applied. We appreciate your patience while we worked on resolving this issue, and we apologize for any inconvenience caused. Affected components Live (Operational) Sandbox (Operational)

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