Go Cardless experienced a minor incident on March 30, 2026 affecting Sandbox and Sandbox and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 30, 2026, 07:53 AM UTC
Status: Investigating We are currently experiencing an issue affecting the export functionality on the Payments page. Our team is actively investigating the root cause of this issue and working on a resolution. We will provide an update as soon as more information becomes available or the issue is resolved. Affected components Live (Degraded performance) Sandbox (Degraded performance)
- resolved Mar 30, 2026, 10:15 AM UTC
Status: Resolved The issue affecting the export functionality on the Payments page has now been resolved. Our team has identified and fixed the root cause of the problem. Exports are working as expected, both with and without filters applied. We appreciate your patience while we worked on resolving this issue, and we apologize for any inconvenience caused. Affected components Live (Operational) Sandbox (Operational)