GlossGenius incident
Incorrect totals are being shown on the mobile app
Ongoing since 04:06 PM UTC, affecting Admin.
We are aware that some users are currently experiencing issues with incorrect totals showing for past appointments under their client's profiles. The correct amount and breakdown still appear when you open the individual appointment. Our Engineering Team is investigating and working diligently to resolve the issue. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 10, 2026, 04:19 PM UTC
We are aware that some users are currently experiencing issues with incorrect totals showing for past appointments under their client's profiles. The correct amount and breakdown still appear when you open the individual appointment. Our Engineering Team is investigating and working diligently to resolve the issue. Thank you for your patience.
Your product runs on more than GlossGenius
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services