GlossGenius incident

Deposit Issues at Checkout

Resolved after 50 minutes, on October 23, 2026.

resolved Oct 24, 2026, 12:02 AM UTC

The disruption that some users may have experienced affecting deposits paid and temporarily not reflecting as expected has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing

Started
Oct 23, 2026, 11:07 PM UTC
Resolved
Oct 23, 2026, 11:58 PM UTC
Duration
50m
Detected by Pingoru
Oct 23, 2026, 11:07 PM UTC

Update timeline

  1. resolved Oct 23, 2026, 11:58 PM UTC

    The disruption that some users may have experienced affecting deposits paid and temporarily not reflecting as expected has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing

  2. resolved Oct 24, 2026, 12:02 AM UTC

    The disruption that some users may have experienced affecting deposits paid and temporarily not reflecting as expected has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing

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