Is GlossGenius down?
Last checked 3m agoNo incidents right now.
GlossGenius is operational right now. Last checked 3m ago; the most recent incident resolved 3d ago.
Real-time GlossGenius status, recent outages, and incident history: pulled directly from GlossGenius's official status page at status.glossgenius.com every 5 minutes. Pingoru tracks 10 GlossGenius services and has captured 12 incidents in the last 90 days (98.56% uptime). Get email, Slack, Discord, or webhook alerts the moment GlossGenius reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Payment Processing
Timeline · 3 updates
- investigating · Oct 28, 2026, 03:56 PM UTC
We’re investigating an issue causing some client membership renewals to fail. Our team is working to identify the cause and resolve the issue as quickly as possible. We’ll share updates as more information becomes available. Thank you for your patience! Impacted: Payment Processing
- resolved · Oct 28, 2026, 07:15 PM UTC
The disruption that some users may have experienced affecting client membership renewals has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing
- resolved · Oct 28, 2026, 07:19 PM UTC
The disruption that some users may have experienced affecting client membership renewals has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing
Latest: The disruption that some users may have experienced affecting client membership renewals has been resolved. Our team will continue to monitor the situation to ensure stability. Tha…
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- Marketing
Timeline · 2 updates
- investigating · Oct 27, 2026, 05:17 PM UTC
We are aware that the Marketing Assistant text and email writer, Service recommendations, and waitlist are currently experiencing disruptions that may be affecting some of our users. Our engineering team is investigating and working diligently to resolve the issue. Thank you for your patience as we work to restore normal operations.
- resolved · Oct 27, 2026, 06:45 PM UTC
This incident has been resolved. The marketing assistant, service recommendations, and waitlist are all functioning as normal.
Latest: This incident has been resolved. The marketing assistant, service recommendations, and waitlist are all functioning as normal.
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Timeline · 2 updates
- resolved · Oct 23, 2026, 11:58 PM UTC
The disruption that some users may have experienced affecting deposits paid and temporarily not reflecting as expected has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing
- resolved · Oct 24, 2026, 12:02 AM UTC
The disruption that some users may have experienced affecting deposits paid and temporarily not reflecting as expected has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing
Latest: The disruption that some users may have experienced affecting deposits paid and temporarily not reflecting as expected has been resolved. Our team will continue to monitor the situ…
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- Reporting & Analytics
Timeline · 1 update
- investigating · Oct 21, 2026, 04:10 PM UTC
We are aware that the Reports feature is currently experiencing disruptions that may be affecting some of our users. Our engineering team is investigating and working diligently to resolve the issue. Thank you for your patience as we work to restore normal operations. Impacted: Reporting & Analytics
Latest: We are aware that the Reports feature is currently experiencing disruptions that may be affecting some of our users. Our engineering team is investigating and working diligently to…
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- Booking Site
Timeline · 2 updates
- resolved · Oct 14, 2026, 04:00 PM UTC
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Booking Site
- resolved · Oct 20, 2026, 06:50 PM UTC
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Booking Site
Latest: The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your p…
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See the full GlossGenius outage history
7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse GlossGenius outage history →Or sign up free to get alerts when GlossGenius breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Rootly · 10 components checked every 5 minutesThe longest incident in the last year, Email Deliverability to Microsoft/Outlook Addresses on January 17, 2026, ran for 12 days. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- GlossGenius service16
- Marketing2
- Payment Processing2
- Booking Site1
- Marketing1
Latest incidents
- Client Membership Renewal Issues
We’re investigating an issue causing some client membership renewals to fail. Our team is working to identify the cause and resolve the issue as quickly as…
- We may be experiencing some service interruptions
We are aware that the Marketing Assistant text and email writer, Service recommendations, and waitlist are currently experiencing disruptions that may be…
- Deposit Issues at Checkout
The disruption that some users may have experienced affecting deposits paid and temporarily not reflecting as expected has been resolved. Our team will…
- Client Membership Renewal Issues ResolvedStarted Oct 28, 2026, 03:50 PM UTC · Resolved Oct 28, 2026, 07:15 PM UTC · 3h 24m
- Started Oct 27, 2026, 04:54 PM UTC · Resolved Oct 27, 2026, 06:45 PM UTC · 1h 51m
- Deposit Issues at Checkout ResolvedStarted Oct 23, 2026, 11:07 PM UTC · Resolved Oct 23, 2026, 11:58 PM UTC · 50m
- Issues with Receiving Reports ResolvedStarted Oct 21, 2026, 03:54 PM UTC · Resolved Oct 28, 2026, 06:02 PM UTC · 7d 2h
- Online Booking ResolvedStarted Oct 14, 2026, 12:23 AM UTC · Resolved Oct 14, 2026, 04:00 PM UTC · 15h 36m
- Text Marketing Campaigns Not Sending ResolvedStarted Sep 29, 2026, 06:04 PM UTC · Resolved Sep 29, 2026, 06:18 PM UTC · 14m
- Payment Processing - Gratuity ResolvedStarted Sep 25, 2026, 05:05 PM UTC · Resolved Sep 25, 2026, 05:53 PM UTC · 48m
- Started Sep 23, 2026, 07:47 PM UTC · Resolved Sep 23, 2026, 08:42 PM UTC · 55m