GlossGenius experienced a minor incident on September 29, 2026 affecting Marketing and Marketing, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
MarketingMarketing
Update timeline
- investigating Sep 29, 2026, 06:11 PM UTC
We're currently investigating reports that some text marketing campaigns are unable to send. Our engineering team is working to identify the cause and implement a fix. We appreciate your patience and will provide updates as we learn more.
- investigating Sep 29, 2026, 06:18 PM UTC
Some users may have experienced an issue that prevented text marketing campaigns from being sent. Our Engineering team is investigating and working to identify the underlying cause. We’ll share additional updates as we learn more. Thank you for your patience while we work through this. Impacted: Marketing