Resolved after 55 minutes, on September 23, 2026.
The issue that caused reports, dashboard metrics, and report exports to load slowly or time out has been resolved. The AI chat assistant can once again pull up business data, and any incorrect "no permission" messages should no longer appear. If a report or export didn't finish during the disruption, please try running it again. Thank you for your patience, and we apologize for any inconvenience.
Update timeline
- resolved Sep 23, 2026, 08:42 PM UTC
The issue that caused reports, dashboard metrics, and report exports to load slowly or time out has been resolved. The AI chat assistant can once again pull up business data, and any incorrect "no permission" messages should no longer appear. If a report or export didn't finish during the disruption, please try running it again. Thank you for your patience, and we apologize for any inconvenience.
- resolved Sep 30, 2026, 09:29 PM UTC
The issue that caused reports, dashboard metrics, and report exports to load slowly or time out has been resolved. The AI chat assistant can once again pull up business data, and any incorrect "no permission" messages should no longer appear. If a report or export didn't finish during the disruption, please try running it again. Thank you for your patience, and we apologize for any inconvenience.
Your product runs on more than GlossGenius
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services