GlossGenius experienced a minor incident on September 25, 2026 affecting Payment Processing, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing
Update timeline
- investigating Sep 25, 2026, 05:38 PM UTC
We are aware that payment processing is currently experiencing disruptions that may be affecting some of our users. Our engineering team is investigating and working diligently to resolve the issue. Thank you for your patience as we work to restore normal operations. Impacted: Payment Processing
- resolved Sep 25, 2026, 05:53 PM UTC
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing