Glean incident

Elevated chat errors in Glean

Resolved after 55 minutes, affecting Chat, on November 9, 2026.

resolved Nov 10, 2026, 12:05 AM UTC

OpenAI issues have been resolved, and service is back to normal. We’ll continue monitoring for any recurrence.

Started
Nov 09, 2026, 11:09 PM UTC
Resolved
Nov 10, 2026, 12:05 AM UTC
Duration
55m
Detected by Pingoru
Nov 09, 2026, 11:09 PM UTC

Affected components

Chat

Update timeline

  1. identified Nov 09, 2026, 11:09 PM UTC

    We are experiencing intermittent failures from OpenAI. We will continue monitoring.

  2. resolved Nov 10, 2026, 12:05 AM UTC

    OpenAI issues have been resolved, and service is back to normal. We’ll continue monitoring for any recurrence.

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