Workday Early Maintenance Mode

Update timeline

1. monitoring Nov 13, 2026, 11:33 PM UTC

   Workday is currently unavailable due to an unexpected issue requiring the service to be placed into maintenance mode. This downtime began ahead of the regularly scheduled Friday maintenance period set by the vendor, which begins at 10 p.m. ET.

2. monitoring Nov 14, 2026, 04:27 AM UTC

   Testing continues to show positive results, and we are expanding testing across additional environments to validate that the data inconsistencies have been mitigated and that affected services are operating as expected. Given the service in question and the nature of this disruption, we are proceeding with an abundance of caution and testing solutions across various potential environments are stable before proceeding with the weekly scheduled Service Update. All WD1 and WD5 Production tenants are intact but will remain offline until after the scheduled Service Update. We do not yet have a confirmed estimated time for service restoration. We will continue to provide updates every 30 minutes. We recognize the impact on your business and sincerely apologize for the disruption.

3. monitoring Nov 14, 2026, 12:45 PM UTC

   UPDATE: Saturday, November 14, 2026 / 02:00 AM America/Los Angeles -08:00 GMT We are performing a re-index of our query service which mitigates against any data inconsistency issues. The re-index is normally performed during our Quarterly Service Updates but is required to help resolve this issue. The reindex process time is based on the size of the overall tenant, so larger tenants will take longer to complete. We anticipate that smaller tenants will start to become available around 4 AM PT (7 AM ET). UPDATE: Friday, November 13, 2026 / 11:00 PM America/Los Angeles -08:00 GMT Validation tests were successful and we’re beginning tonight’s weekly scheduled Service Update. We anticipate customer tenants becoming available by 2 AM PT. We will provide our next update at 2AM PT.