Georgia Tech IT incident

Clientless VPN Issues

Ongoing since 08:44 PM UTC, affecting Network and Network (Network — Virtual Private Network Services (VPN)).

investigating Nov 09, 2026, 08:44 PM UTC

The GlobalProtect Clientless VPN portal is experiencing degraded performance. Users can successfully authenticate to the clientless portal but are unable to reach any websites once connected. The Network Security Team is actively troubleshooting the issue. The GlobalProtect VPN Client is unaffected and is the recommended workaround.

Started
Nov 09, 2026, 08:44 PM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Nov 09, 2026, 08:44 PM UTC

Affected components

NetworkNetwork (Network — Virtual Private Network Services (VPN))

Update timeline

  1. investigating Nov 09, 2026, 08:44 PM UTC

    The GlobalProtect Clientless VPN portal is experiencing degraded performance. Users can successfully authenticate to the clientless portal but are unable to reach any websites once connected. The Network Security Team is actively troubleshooting the issue. The GlobalProtect VPN Client is unaffected and is the recommended workaround.

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