Georgia Tech IT incident

Users are Reporting Issues with Logging Into SSO

Major Vendor's status page →

Ongoing since 04:59 AM UTC, affecting Academic Services and Academic Services (Academic Services — Buzzport) and 1 more.

investigating Nov 03, 2026, 04:59 AM UTC

Users are Reporting Issues with Logging Into SSO, including "MFA Unavailable" messages. These errors appear to be related to an SSO issue between 9:10 and 9:30 PM ET, when SSO briefly switched to its backup environment. Teams are actively investigating. More updates will follow.

Started
Nov 03, 2026, 04:59 AM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
Nov 03, 2026, 04:59 AM UTC

Affected components

Academic ServicesAcademic Services (Academic Services — Buzzport)Academic Services (Academic Services — Canvas)Academic Services (Academic Services — DegreeWorks)IdentityIdentity (Identity — SingleSignOn (SSO))

Update timeline

  1. investigating Nov 03, 2026, 04:59 AM UTC

    Users are Reporting Issues with Logging Into SSO, including "MFA Unavailable" messages. These errors appear to be related to an SSO issue between 9:10 and 9:30 PM ET, when SSO briefly switched to its backup environment. Teams are actively investigating. More updates will follow.

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