Georgia Tech IT incident

mail.gatech.edu slow

Ongoing since 06:26 PM UTC, affecting Email and Calendaring and Email and Calendaring (Email and Calendaring — Office 365).

investigating Nov 12, 2026, 06:26 PM UTC

Microsoft 365 is currently having issues, affecting GT users ability to access mail and other MS services. This is the latest update from Microsoft: User impact: Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods. More info: Potentially impacted connection methods may include: - Outlook on the web - Messaging API (MAPI) - Exchange ActiveSync (EAS) - Representational State Transfer (REST) API Current status: We’ve identified connectivity errors occurring on a portion of Exchange Online infrastructure which receives and processes users’ access requests. We’ve collected networking logs to review to further investigate the source of these errors and confirm our next steps. Scope of impact: This issue may affect users attempting to access their mailbox in Exchange Online using the affected connection methods.

Started
Nov 12, 2026, 06:26 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 12, 2026, 06:26 PM UTC

Affected components

Email and CalendaringEmail and Calendaring (Email and Calendaring — Office 365)

Update timeline

  1. investigating Nov 12, 2026, 06:26 PM UTC

    Microsoft 365 is currently having issues, affecting GT users ability to access mail and other MS services. This is the latest update from Microsoft: User impact: Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods. More info: Potentially impacted connection methods may include: - Outlook on the web - Messaging API (MAPI) - Exchange ActiveSync (EAS) - Representational State Transfer (REST) API Current status: We’ve identified connectivity errors occurring on a portion of Exchange Online infrastructure which receives and processes users’ access requests. We’ve collected networking logs to review to further investigate the source of these errors and confirm our next steps. Scope of impact: This issue may affect users attempting to access their mailbox in Exchange Online using the affected connection methods.

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