Geckoboard incident

Investigating issues with Aircall widgets not updating

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on July 7, 2025, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 09:41 AM UTC
Resolved
Jul 07, 2025, 04:17 PM UTC
Duration
6h 36m
Detected by Pingoru
Jul 07, 2025, 09:41 AM UTC

Update timeline

  1. investigating Jul 07, 2025, 09:41 AM UTC

    Some customers are experiencing issues with their Aircall widgets not updating due to a problem with Aircall. The team at Aircall is investigating this, and we are closely monitoring the resolution of this error by our Partner. We'll provide updates as we learn more.

  2. resolved Jul 07, 2025, 04:17 PM UTC

    Our partner resolved the issue today at 11:06 GMT+2.