Investigating issues with Airtable connections

Update timeline

1. investigating Feb 23, 2026, 09:18 AM UTC

   We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.

2. identified Feb 23, 2026, 10:56 AM UTC

   We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at [email protected].

3. resolved Feb 23, 2026, 03:34 PM UTC

   We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.