Geckoboard incident

Geckoboard app failing to load

Critical Resolved View vendor source →

Geckoboard experienced a critical incident on November 7, 2025 affecting Web Application, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 05:21 PM UTC
Resolved
Nov 07, 2025, 08:33 PM UTC
Duration
3h 12m
Detected by Pingoru
Nov 07, 2025, 05:21 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Nov 07, 2025, 05:21 PM UTC

    We are currently investigating an issue that is preventing the app from loading for some users. We will provide further updates as more information becomes available.

  2. monitoring Nov 07, 2025, 05:33 PM UTC

    A fix has been implemented, and the application is now reloading as expected. We are continuing to monitor the results and will provide further updates shortly.

  3. resolved Nov 07, 2025, 08:33 PM UTC

    We have resolved the issue that was preventing the app from loading for some users. If you are experiencing any additional issues, please reach out to our Support team at [email protected].