Geckoboard incident

Investigating issues with Shopify

Major Resolved View vendor source →

Geckoboard experienced a major incident on June 3, 2026 affecting Web Application, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 01:53 PM UTC
Resolved
Jun 03, 2026, 06:40 PM UTC
Duration
4h 46m
Detected by Pingoru
Jun 03, 2026, 01:53 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jun 03, 2026, 01:53 PM UTC

    We are currently investigating an issue with our Shopify integration, and we'll provide updates as we learn more.

  2. identified Jun 03, 2026, 02:38 PM UTC

    We are currently investigating whether this is related to an ongoing outage on Shopify's side affecting admins, storefronts, checkouts, and Retail POS. You can follow Shopify's own status updates at https://www.shopifystatus.com. We will update this page as we learn more.

  3. monitoring Jun 03, 2026, 03:16 PM UTC

    A fix has been implemented, and we are monitoring.

  4. resolved Jun 03, 2026, 06:40 PM UTC

    The issue impacting Shopify connections has been resolved. Please reach out to [email protected] if you are experiencing any further issues.