Issue Connecting Intercom (EU/AU Hosted Accounts)
Timeline · 2 updates
- identified Apr 30, 2025, 11:27 AM UTC
We’ve identified an issue affecting Intercom connections for accounts hosted in the EU and AU regions. The root cause has been confirmed, and we’re working with Intercom to implement a fix. We’ll share further updates as soon as we have them.
- resolved May 28, 2025, 10:16 AM UTC
The issue affecting Intercom connections for accounts hosted in the EU and AU regions has now been resolved. We’ve worked closely with Intercom to implement a fix, and connections should now be functioning as expected. Please get in touch with us if you continue to experience issues.