Geckoboard incident

Login issues affecting SSO users

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on July 16, 2026, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 08:32 AM UTC
Resolved
Jul 16, 2026, 10:48 AM UTC
Duration
2h 16m
Detected by Pingoru
Jul 16, 2026, 08:32 AM UTC

Update timeline

  1. identified Jul 16, 2026, 08:32 AM UTC

    We're aware of an issue preventing some customers from signing in via Single Sign-On (SSO). This is caused by an outage at a third-party authentication provider, and their team is actively working on a fix. Users who sign in with an email address and password can log in as usual. All other parts of our platform remain fully operational. We're monitoring closely and will post updates here as we know more.

  2. resolved Jul 16, 2026, 10:48 AM UTC

    The issue affecting SSO sign-in has been resolved. The upstream provider deployed a fix and confirmed recovery, and SSO logins are working normally again (https://status.workos.com/) All other platform functionality remained unaffected throughout. If you're still having trouble signing in, please reach out to [email protected].