Geckoboard incident

Investigating issues with dashbords displaying blank

Minor Resolved View vendor source →

Geckoboard experienced a minor incident on August 28, 2026 affecting Web Application, lasting 3d 16h. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 01:39 PM UTC
Resolved
Sep 01, 2026, 06:35 AM UTC
Duration
3d 16h
Detected by Pingoru
Aug 28, 2026, 01:39 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Aug 28, 2026, 01:39 PM UTC

    We’re investigating an issue affecting some customers in which dashboards may appear blank. Our team is actively working to identify the cause and restore normal dashboard functionality. We’ll provide another update as soon as we have more information.

  2. identified Aug 28, 2026, 03:27 PM UTC

    We have identified the issue preventing some dashboards from loading correctly, and our team is working on a fix. We'll provide further updates as we have more information.

  3. monitoring Aug 31, 2026, 01:40 PM UTC

    We've released an update to resolve the issue, and dashboards should now be loading as expected. We'll continue to monitor the situation.

  4. resolved Sep 01, 2026, 06:35 AM UTC

    The issue affecting some dashboards from not displaying correctly has now been resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.